FAQs
Want to know more about products, shipping or anything else? Here you go!!
Can't find your question here? Contact me via E-Mail or via Instagram for a faster response!
What are the Stickers made of?
Single Stickers are made of Vinyl, they are waterproof.
Stickersheets are made of Paper, they are NOT waterproof.
For further information, refer to each products description!
How long will shipping take?
I will see to pack and take the orders to the post office as soon as possible. National Orders (Austria) should arrive within a few business days, EU ones within 1-2 weeks and International orders... will hopefully arrive in 2-3 weeks, depending on destinatino... i guess. Ill update this as soon as I have had a bit more experience and information on international orders!
Untracked envelopes?
Tracking is only available for orders weighing 150g or more.
Untracked envelopes to reduce shipping cost!
How can I contact you if i have any issues?
Fastest would be per dms on Tiktok or Instagram! (@softspellfae)
You can also write me an email (softspellfae@outlook.com) but i am still working on a proper communication system.
If I dont reply within a few days, first of all im sorry, and second of all dont hesitate to write me again!! Your message might have gone under! But i will try my best to get back to you asap!